(4.0 / 5)2059+ Ratings

MyCase Reviews

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Overall Rating

4.0

1 Review

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About MyCase

MyCase is a cloud-based legal management software specifically designed for small to medium-sized law firms. It offers a comprehensive suite of tools to enhance practice efficiency, including case management, time and billing, document management, and communication tools. Covering the entire client lifecycle, MyCase facilitates lead management, case management, billing, and invoicing. With seamless and accurate tracking, users can monitor activity and manage billable time effectively. Additionally, MyCase provides financial insights to support informed decision-making. The MyCase client portal enables secure, cloud-based communication with clients via email, instant messaging, and file commentary.

MyCase Pros & Cons

Here are some pros and cons of using mycase.com:

Pros:

Case Management: MyCase provides a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations.
Client Management: MyCase offers a versatile CRM program that has been widely embraced by law firms for its ability to streamline operations and improve client communication.
Document Management: The document template feature has revolutionized practice.
Task Management: MyCase offers strong task management features.
Time Tracking: MyCase provides a time tracking feature, which is a game changer, and firms are billing infinitely more time overall.

Cons:

Limited Customization: While MyCase allows for some customization, there are limits to how much users can tailor the software to their specific needs.
Limited Intake: MyCase has limited intake capabilities.
Lack of Integrations: MyCase has a lack of integrations.
Invoicing: The invoices aren't more customizable and the billing and invoicing aren't compatible with contingency firms.

Please note that this information is subject to change and it's always a good idea to check the latest updates on the official website.

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MyCase Customer Reviews (1)

0/5

Billy Whitehouse

Verified Buyer

May 17, 2023

MyCase Customer’s Q&A

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MyCase Features and Benefits

MyCase offers a variety of features and benefits that can help streamline legal practice management:

Case Management: Keep all case details and documents in one location. Stay in front of important deadlines with one centralized calendar. Easily generate, edit, and access secure documents.
Client Communication: Real-time updates, messaging, document sharing, and task management. Connect with clients via a secure client portal, integrated text messaging, and event text reminders.
Billing and Payments: Track time, generate invoices, and accept payments. Capture and find every billable minute with ease. Take the stress out of invoicing and payment collection.
Client Intake Forms: Customize web-based client intake forms for any area of practice and handle the client intake process from start to finish.
Security: With bank-grade data protection, confidential client files and communications are secure.
Integrations: Stay synced across all platforms with integrations you rely on.

Please note that this information is subject to change and it's always a good idea to check the latest updates on the official website.

MyCase Pricing

MyCase offers three pricing plans: Basic, Pro, and Advanced.

Basic: $49 per user/month for monthly subscription and $39 per user/month for annual subscription.
Pro: $89 per user/month for monthly subscription and $79 per user/month for annual subscription.
Advanced: $109 per user/month for monthly subscription.

Please note that this information is subject to change and it's always a good idea to check the latest updates on the official website.

Payment Method

MyCase Payments is a feature that enables streamlined case fee collections, saving time, and reducing costs. It offers a variety of online payment options for clients to choose from, making it easy for clients to quickly and conveniently pay their bills without in-office visits.

Clients can pay online in two different ways:

Funds Transfer: Funds are transferred electronically from the client's checking or savings account. This method eliminates the need for paper checks and trips to the bank. There are no transaction fees for you or your clients - it's absolutely fee-free!
Credit Card Payments: Clients have the option to pay using Visa, Mastercard, Discover, and AmericanExpress. This method offers an additional payment option to offer flexibility to your clients and improve cash flows. It's easy, seamless, and secure, all built inside of MyCase.

For Trust Accounting, MyCase understands the importance of trust accounting compliance and an attorney's ethical and legal obligations regarding their clients' finances. Credit card fees are only deducted from operating accounts to ensure trust account balances remain accurate throughout the lifetime of a case.

Please note that this information is subject to change and it's always a good idea to check the latest updates on the official website.

MyCase FAQs

MyCase Alternatives

Here are the top 10 alternatives to mycase.com:

Smokeball: A software for small law firms. When it's time to get serious about your law business, it's time for Smokeball.
Clio: Provides a web-based practice management, time & billing and client collaboration platform for small to mid-sized law firms.
CARET Legal: Delivers a single source of truth to data-driven firms with best-in-class matter management and robust billing, accounting and reporting in a single platform.
PracticePanther: Simple and secure law practice management software for lawyers and firms. Case management, time tracking, & more.
Rocket Matter: A cloud based practice management system for small and mid-sized law firms. Rocket Matter offers a complete legal software trusted by law firms to run their practice and improve their bottom line.
TimeSolv: Legal time tracking and billing solution to earn higher profits. Extensive features for billing, invoicing and data management with a robust conflict management feature.
CosmoLex: Cloud-based law practice management software with integrated billing, accounting, and business intelligence.
Filevine: Online case management that not only organizes your cases, but actively moves them forward.
Amicus Attorney by CARET: Offers superior functionality and is powerful, flexible and scalable for firms of all sizes.
LEAP Legal: An integrated legal practice management software solution that helps law firms to manage their operations.

Please note that this information is subject to change and it's always a good idea to check the latest updates on the official websites of these alternatives.

MyCase Return Policy?

The refund process for MyCase Payments involves different procedures for ACH and Credit Card transactions.

For ACH transactions, refunds can only be made in the full amount of the original payment. If a partial refund is needed, a check will need to be written to the client. The refunding of an ACH payment in MyCase is strictly for record-keeping purposes. The funds will not be transferred back to the client's bank account.

For Credit Card transactions, refunds will process electronically and will be issued within 3 business days. These refunds can either be for partial or entire payments. An online refund will return funds back to a client, while an offline refund will record the refund within MyCase for record-keeping purposes and will not refund the client. If an "Online refund" is chosen, the refund will deposit back to the original card used to pay in 3 business days.

Please note that this information is subject to change and it's always a good idea to check the latest updates on the official website.

How To Open A MyCase Account?

To open an account on mycase.com, follow these steps:

Visit the MyCase website.
Click on the Sign Up button.
Fill in the required information, including name, email address, and password.
Click on the Create Account button to complete the registration process.

After creating an account, users can access a variety of features such as case management, client communication, billing and payments, and more. It's also possible to customize web-based client intake forms for any area of practice and handle the client intake process from start to finish.

Remember, the moment you sign up, MyCase gets you up and running quickly. With bank-grade data protection, your confidential client files and communications are secure. MyCase also integrates with the apps you love, so you can stay synced across all platforms.

Please note that this information is subject to change and it's always a good idea to check the latest updates on the official website.